Privacy Policy
Privacy Policy
This Privacy Policy describes how bistone.com.au (the “Site”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website or make a purchase from us. This policy applies primarily to our operations within Australia.
Collecting Personal Information
When you visit our Site or place an order, we may collect certain personal information necessary to operate our business and provide our services.
Types of personal information we may collect include:
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Contact details such as name, email address, phone number
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Billing and delivery address
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Order and payment related information
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Device and usage information such as IP address, browser type, pages visited, and interactions with our Site
This information is collected when you interact with our Site, place an order, contact us, or use our services.
Purpose of Collection
We collect and use personal information to:
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Process and fulfil orders
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Arrange delivery and provide invoices or order confirmations
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Communicate with customers regarding orders, enquiries, or support
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Improve our website performance and customer experience
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Meet legal, regulatory, and accounting requirements
Sharing of Personal Information
We may share your personal information with trusted third parties only where necessary to operate our business, including:
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Shopify, which powers our online store and payment processing
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Service providers involved in delivery, payment processing, and website analytics
We may also disclose personal information where required by Australian law or to protect our legal rights.
Cookies and Website Analytics
Our Site uses cookies and similar technologies to ensure proper functionality, analyse website traffic, and improve user experience. Cookies may collect information about how you use our Site.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
Data Security and Retention
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by Australian law.
Access and Correction
You may request access to the personal information we hold about you, or request correction of inaccurate information, by contacting us using the details below.
Third Party Websites
Our Site may contain links to third party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: info@bistone.com.au
Phone: +61 490 435 574
Monday to Friday, 08:00 AM to 4:00 PM
Saturday From 8:00 AM to 3:00 PM
Address:
Unit 1/15 Decco Dr, Campbellfield VIC 3061