WARRANTY DETAILS
| Category | Warranty Perioud | Warranty Details |
|---|---|---|
| Toilet Suites | 5 Years | Vitreous China 5 years
All internal mechanisms 1 year* All toilet seats* 1 year replacement |
| Mixers | 2 years | 2 years ceramic disc cartridge part only replacement
Note: excludes damage to ceramic disc cartridges from pieces of copper tuber etc Note: excludes basic range mixers – 1 year replacement products or parts (labour costs excluded |
| Hand Showers | 1 year | 1 year replacement products or parts |
| Accessories | 5 Years | 5 years replacement products or parts |
| Basins | 5 Years | 5 years replacement products or parts |
| Kitchen Sinks | 5 Years | 5 years replacement products or parts |
|
Other Products |
Please confirm the warranty details with our salesperson before shopping, the warranty terms will be noted in the invoice |
Warranty Conditions
This warranty will apply only under all of the following conditions:
- The item has been installed by a licensed plumber
- The item has been installed for and subjected to domestic residential use only
- Failure s due to a fault in the manufacture of the product
- Proof of purchase including the date of the purchase is provided
- The installation of the product is in accordance with the instructions provided
This warranty does not cover products purchased as an ex-display without being fully checked and tested for sale by the manufacturer. This warranty does not include faults caused by:
- Incorrect installation or installation not in accordance with the instructions provided
- Installation or part installation by the purchaser or any person or any person other than a LICENSED PLUMBER
- Unsuitable or improper use
- Normal wear and tear
- Inadequate or complete lack of maintenance
- Chemical, electrochemical or electrical influences
- Harsh detergents or abrasive cleaners used on product finishes